ARTICLES ABOUT LINE OA

For those looking to use LINE OA to create a business but unsure where to start, we've gathered key topics for a concise yet detailed guide to help you prepare your official store.

Greeting Message:
First impressions are always important. Therefore, creating a friendly and standout greeting message will help attract more attention and make your customers feel welcomed right from the start.

Profile Page:
This is crucial for building trust with your customers. Make sure to include detailed contact information, relevant service images, and links to other channels. This will not only enhance your credibility but also increase your visibility, as you'll be able to track profile views.

Broadcast Messages:
One of the key selling points of LINE OA is the broadcast message feature. By sending updates, promotions, or interesting content, you keep your store active and engaging. Frequent updates increase trust and credibility, and more importantly, they help boost sales.

Building Your Follower Base:
The number of followers displayed on your profile is often the first thing people look at when deciding to connect with your business. The more followers you have, the more confidence potential customers will have in your service, knowing it is popular and likely meets their needs

Remembering Customer Details:
Using features to help you remember customer details is essential for enhancing your service. This helps you engage with each customer more effectively and efficiently.

1. Notes Feature: Store important details directly in the chat for quick access without having to scroll through the entire conversation history.

2. Pre-set Responses: For busy moments when customers message simultaneously, you can set up pre-made responses. Simply select the response and send it immediately.

3. Chat Tags: Use chat tags to categorize customer conversations for easy broadcasting, or to send targeted promotions to specific individuals or groups. This feature helps increase the efficiency of your sales efforts, making it easier to close deals.